Candidate Experience Survey Results: Why They Matter
At Excel Personnel, our mission is simple: match great people with great opportunities while making the hiring journey positive and stress-free. To measure how well we’re doing, we asked recently placed candidates to share their feedback in our Candidate Experience Survey.
The results were clear—and worth celebrating! 🎉
Key Highlights from the Survey
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⭐ 4.9/5 average rating for overall recruitment experience
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🙌 100% of candidates said they’d recommend Excel Personnel
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💬 Candidates describe our recruiters as “friendly, helpful, knowledgeable, kind and professional”
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📋 83% said job descriptions were very consistent with the actual role
This feedback shows that we’re not only connecting candidates with the right roles but also ensuring the process is transparent, professional, and supportive every step of the way.
What Candidates Are Saying
Here’s a snapshot of the authentic feedback we received:
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“It was truly a great experience. Cyrena is professional but connected, accessible, and a great coach. I know Excel made the difference in my job search.”
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“Beverly is always friendly, supportive, and helpful.”
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“100% on the client and job description and what is required.”
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“Friendly, helpful, knowledgeable, kind and professional.”
When candidates feel this positive about their experience, it reflects well on the employers we represent too.
Why Candidate Experience in Recruitment Matters
A strong candidate experience isn’t just good for job seekers—it also strengthens your employer brand. When candidates feel valued and supported during the recruitment process, it leads to:
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Higher job offer acceptance rates
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Stronger employee retention
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Positive word-of-mouth about your company
That’s why at Excel Personnel, we prioritize communication, clear job descriptions, and interview preparation at every stage.
For further reading on this topic:
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Research Reveals Candidates’ Frustrations with Hiring Process – SHRM
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Maximizing the Candidate Experience—and Your Recruiting Results – SHRM
Excel Personnel: Recruitment Done Right
We’re incredibly proud of these survey results, but we won’t stop here. Our team is committed to continually improving the candidate experience and delivering exceptional results for both job seekers and employers.
Whether you’re looking for your next opportunity or an employer in need of top talent, we’d love to help. Connect with us today.


